Scheduled Service Maintenance on December 7th

Scheduled Maintenance Report for CareAR

Completed

The scheduled maintenance has been completed.

Posted Dec 07, 2023 - 21:00 CST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 07, 2023 - 20:01 CST

Scheduled

Dear CareAR Customers,

We want to inform you that we have scheduled service maintenance for CareAR on December 7th from 8:00 PM CST to 9:00 PM CST. This planned maintenance is standard practice as part of our commitment to ensure the continued performance, reliability, and security of our services.

During this time, there may be minor, intermittent service disruptions lasting only a few seconds. We apologize for any inconvenience this may cause and appreciate your understanding.

If you have any questions or need assistance, please contact our support team at service@carear.com or visit our Help Center (https://help.carear.com) or our status page (https://status.carear.com). We invite you to learn more about our exciting new updates (https://help.carear.com/hc/en-us/sections/16448140718103-Release-Announcements)

Thank you for your cooperation,
CareAR Team

Posted Dec 05, 2023 - 09:28 CST

This scheduled maintenance affected: CareAR United States Platform (Assist Sessions, Instruct Sessions), CareAR Europe Platform (Assist Sessions, Instruct Sessions), CareAR Canada Platform (Assist Sessions, Instruct Sessions), CareAR Japan Platform (Assist Sessions, Instruct Sessions), and CareAR Web Portal.